Best LiveChat Alternatives in 2026

Looking for alternatives to LiveChat? We compared 2 ai customer service tools to help you find the right fit.

Replacing

LiveChat

Professional live chat and helpdesk platform with AI automation

4.2

From $20/mo/agent

Common complaints

No free tier
Per-agent pricing adds up for larger teams
AI features require additional ChatBot product

Overall score7.4/10

7.4

2 Alternatives to LiveChat

Sorted by rating. All tools are in the ai customer service category.

Tidio

AI-powered live chat and chatbot platform for customer service

4.3

Avg. score+0.8 vs LiveChat

8.2

Free planFrom $29/mo

Very quick setup (under 10 minutes)
Visual chatbot builder is well-designed
Lyro AI handles common questions effectively

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Freshdesk

AI-powered helpdesk and ticketing platform

4.0

Avg. score0.0 vs LiveChat

7.4

Free planFrom $15/agent/mo

Generous free tier (up to 10 agents)
Multi-channel support (email, chat, phone, social)
Freddy AI handles ticket classification well

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Still not sure?

Every team has different needs. Read our detailed LiveChat review to understand exactly where it shines and where it falls short. Or browse all ai customer service tools to see the full landscape.

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